Terms of service

A booking request is not automatically an appointment. Every request is confirmed personally, usually within 24 hours; only then is the session confirmed.

Free cancellation or rescheduling up to 24 hours before the session, using the management link in your confirmation email. Inside that window, contact us directly. Missed sessions without notice may be recorded as no-shows.

Fees are shown on the Services page. This website does not process payments; payment is arranged directly (UPI, transfer or in person) and recorded by the practitioner.

Session content is confidential. The legal exceptions are those in the Mental Healthcare Act, 2017 — for example risk of serious harm, or an order of a competent authority — explained before we begin.

This website and its booking form are not emergency services and do not provide urgent help. In an emergency call 112; for mental health support call Tele-MANAS on 14416.

Counselling outcomes cannot be guaranteed. To the extent permitted by law, liability is limited to the fees paid for the session giving rise to the claim.